Hello,
I have a problem with AVG antivirus free, the avg UI stops responding when i try to add an exception folder.
I uninstalled and reinstalled AVG (finally found one without the crappy AVG zen) but the problem remains the same.
AVG UI stops responding when I try to add an exception and the only way get out of this bug is to restart the computer.
AVG_Antivirus_Free_x64_693 (for windows10)
Hello Max,
Thank you for contacting AVG. We regret for the inconvenience caused to you.
Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with a solution:
Click on this link http://www.avg.com/filedir/util/AVG_SysInfo.exe to download the AVG SysInfo tool.
Run the downloaded tool.
Click Continue to agree with AVG’s license agreement and privacy policy. AVG SysInfo will now gather the data.
Once the diagnostic output is ready, you may add comments, or click Attach file or Screenshot to provide us with extra information.
Fill in your email address, and then click Send output.
We will analyze the received files and provide you with further information. Thank you.