AVG AntiVirus for Mac gives error when Checking for Updates

Mac products
2

Hi J,

Thank you for providing me with the screenshots.

I see that your AVG Anti-Virus for Mac has not been updated to the latest version yet. Please uninstall it by following the steps provided in this article: Uninstalling AVG AntiVirus for Mac and then reinstall it from here: How to download and install AVG AntiVirus for Mac

5

Hi J,

Sorry to know about the situation.

Please provide me with a screenshot of the error message along with a screenshot of the AVG Version that you're using. You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

6

J,
Thank you for letting us know.
We're glad we were able to put you at ease.
If you need anything else, do not hesitate to let us know

1

Just what the tittle says: I was always able to update to the latest virusupdates, but now it says 'An error occurred during updating'. Tried it several times, but keep getting the error-message. So now I can no longer update. Restarting does not help.

3

picture of error message

4

Hi J,

Sorry to know about the situation.

Please provide me with a screenshot of the error message along with a screenshot of the AVG Version that you're using. You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.