AVG AntiVirus Free blocking outgoing E-mails

Hi Brixton,

This isn't the experience we want you to have.
In order to disable email shield : Open AVG Antivirus Free - Web & Email tile - Click on the toggle bar beside Email shield.
If issue persists, please re-enable Email shield & then try disabling each component that are available under the tiles : Computer, Web & email.
Please try the above step & let us know if it helps.

Hi there, recently AVG Antivirus Free has been blocking outgoing e-mails and it's quite frustrating. I don't know what changed as I've been happily using AVG Antivirus Free along with my e-mail client eM Client for years now. The error I get is: "SMTP server doesn't support STARTTLS". But then when I disable AVG the emails go through just fine. I saw some older posts about disabling the e-mail component in AVG but don't see that option in my version so am guessing that's changed as well with updates. Can you please help? Thx in advance.

Hi Brixton,

This isn't the experience we want you to have.
In order to disable email shield : Open AVG Antivirus Free - Web & Email tile - Click on the toggle bar beside Email shield.
If issue persists, please re-enable Email shield & then try disabling each component that are available under the tiles : Computer, Web & email.
Please try the above step & let us know if it helps.