Avg.antivirus free failed to run due to virus scan faile?

I tried to download an attachment and it would not.
It said my avg.antivirus free faile an blocked the download.
What do I do?
I am on a Dell 5570 laptop.

Please email back to (Email address redacted), 610.574.0584

Many thanks!

Hi Eleanore,

We apologize for the inconvenience caused.
Please share us a screenshot of the download failed message & the threat message you received from AVG, so that we can check & help you accordingly.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Note: Kindly click on "See Details" on the threat pop-up and then share us the screenshot.
Thanks in advance!