Avg antivirus free interface will not open

General discussion
5

Hello Paul.
We regret the inconvenience caused.
Please repair AVG to resolve the issue. If the issue persists, we'd request you to uninstall AVG AntiVirus free and install it again.

6

I tried this and the sequence of steps is not what I get in Windows 10 - 
after I go to the apps and features and click uninstall AVG I am prompted 'That this action will totally remove all application and related files,' and then asked to select unistall. 
(it does not go to a prompt at this time "do you want to allow this app to make changes as suggested)

Is it OK to select uninstall from the 1st actual prompt I get as noted above in win 10 and then will it go to the AVG setup - dialgue as noted in the support/avg link you sent above? 

I just do not want to click the win 10 dialgue that ask me again that this will totally remove the application unless it will then proceed to the AVG setup wizard after I click that. I know from the past that at that point some applications just get removed then by windows and some also will go to the a seperate dialogue window from the software that has other options. 
Thanks

1

After AVG antivirus free update in October 2020 the interface will not open. When I click on it nothing happens. All the background programs are shown as running in task manager just can not open the interface to do anything

4

I tried this and the sequence of steps is not what I get in Windows 10 - 
after I go to the apps and features and click uninstall AVG I am prompted 'That this action will totally remove all application and related files,' and then asked to select unistall. 
(it does not go to a prompt at this time "do you want to allow this app to make changes as suggested)

Is it OK to select uninstall from the 1st actual prompt I get as noted above in win 10 and then will it go to the AVG setup - dialgue as noted in the support/avg link you sent above? 

I just do not want to click the win 10 dialgue that ask me again that this will totally remove the application unless it will then proceed to the AVG setup wizard after I click that. I know from the past that at that point some applications just get removed then by windows and some also will go to the a seperate dialogue window from the software that has other options. 
Thanks

3

Paul, please do not worry, follow the on screen instruction on your computer and it will open AVG screen after that Windows dialogue box. So, you don't have to worry about this and proceed further with the uninstallation.

2

Hello Paul.
We regret the inconvenience caused.
Please repair AVG to resolve the issue. If the issue persists, we'd request you to uninstall AVG AntiVirus free and install it again.