AVG AntiVirus Free is not working

General discussion
7

Hello Jonatan,
Sorry for the inconvenience caused.
We request you to try the repair installation of AVG free antivirus program once.
To perform repair of AVG please follow  the steps mentioned in this link: http://avgread.me/1BVxDSY .

Please feel free to contact us should you need any further assistance.

8

I did that too, and after that it says: "you are not fully protected!"
"Identity: Identity component is not active"
when I press on "Identity" It says disabled
there is also a "Fix Now" button but when i press it an error window comes up and says: "could not finish automatic state repair"
what do I do now?

1

It says: "There are no active components", but when I press on "Computer" it says antivirus is enabled, same for "Web" and "Identity", I dont know what to do…How do i fix it?

2

Hello Jonatan,
Sorry for the inconvenience caused.
We request you to try the repair installation of AVG free antivirus program once.
To perform repair of AVG please follow  the steps mentioned in this link: http://avgread.me/1BVxDSY .

Please feel free to contact us should you need any further assistance.

4

Did it, still not working

6

Hello Jonatan,
We  apologize for the inconvenience caused.
We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.
Please feel free to get back to us for further assistance.
Thank you.

3

Thank you for trying the repair installation of AVG.
In this case, we request you to try using our AVG remover tool once and then install AVG antivirus free.
1) To download our AVG remover tool, please click on this link: http://af-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
NOTE: Once the remover tool done with the progress please go to C:\ drive and delete the "AVG remover" folder.

To download the AVG free antivirus, please click on this link: http://www.avg.com/us-en/avg-antivirus-free .

Please feel free to contact us should you need any assistance.

5

I did that too, and after that it says: "you are not fully protected!"
"Identity: Identity component is not active"
when I press on "Identity" It says disabled
there is also a "Fix Now" button but when i press it an error window comes up and says: "could not finish automatic state repair"
what do I do now?