Thank you for the screenshot, Jennifer
This isn't the usual behavior of AVG program. Let us work towards fixing the issue.
These screenshots are the boot up menu, which wouldn't normally occur unless you intend to.
In this case, I request you to completely remove the AVG and its traces from your PC using the steps mentioned in this article :
https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-software-Clear-Remover
Reinstall the AVG Antivirus Free and check if the PC boots up normally.
Hi Jennifer,
We're glad to look into this & help you.
Please let us know the operating system of your computer & if possible, share us the screenshot of the AVG pop ups without cursors.
Also, let us know how you disable driver signature. Do you receive any message regarding it while booting?
If so, share us the snapshot of it as well for better clarity.
Whenever any AVG window pops up, my moue cursor is always behind the window, making it difficult to click the exit button since I can't see the cursor. Does anyone know of a way I can correct that?
Also, I'm only able to boot by disabling driver signature enforcement. Uninstalling AVG fixes the issue, and reinstalling AVG makes it come back.
Any help will be appreciated.
Thanks!
Hi Jennifer,
We're glad to look into this & help you.
Please let us know the operating system of your computer & if possible, share us the screenshot of the AVG pop ups without cursors.
Also, let us know how you disable driver signature. Do you receive any message regarding it while booting?
If so, share us the snapshot of it as well for better clarity.
Thank you for the screenshot, Jennifer
This isn't the usual behavior of AVG program. Let us work towards fixing the issue.
These screenshots are the boot up menu, which wouldn't normally occur unless you intend to.
In this case, I request you to completely remove the AVG and its traces from your PC using the steps mentioned in this article :
https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-software-Clear-Remover
Reinstall the AVG Antivirus Free and check if the PC boots up normally.