Hello Xiao.
We're here to help.
Please click Menu -> My Subscriptions and check if you see any expiry date there. Could you also share a screenshot (https://bit.ly/3hmUdkG) of your AVG AntiVirus free user interface?
Hello, I resinstalled it and it worked ! Thank you.
Hello, I can ask why I have the sentence "You are using basic protection" written in red in the main menu, before it was written in green and without the exclamation mark before the sentence. And in main panel, windows 10 it shows You're not protectet, but in main menu PC and Web is green. I need help.
Thank you for sharing the screenshot, Xiao.
To fix this issue, we request you to uninstall & reinstall your AVG Antivirus Free.
Once you've uninstalled your AVG Antivirus Free, please refer to this article to reinstall it.
Kindly check if the issue persists after the reinstallation.
Thank you for understanding. Keep us updated.
Glad to know that, Xiao. Appreciate your efforts. Thank you for updating the status. Have a great day. Stay safe!
Hello Xiao.
We're here to help.
Please click Menu -> My Subscriptions and check if you see any expiry date there. Could you also share a screenshot (https://bit.ly/3hmUdkG) of your AVG AntiVirus free user interface?
Hello, I resinstalled it and it worked ! Thank you.