Hello Tom,
I'm sorry to hear that you have forgot the AVG User Interface password. In this case, we have only option to remove the user interface password is to reinstall AVG Internet Security completely. I request you to remove AVG completely along with any previous traces using the AVG clear tool/AVG Remover tool and then do a fresh installation of AVG Internet Security. Please follow the instruction (http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product) to run AVG Remover tool and AVG Clear tool. After the computer reboots, you can follow the instruction (http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security) to download/install/activate AVG Internet Security.
Best regards,
Alok.
hi ive got agv antivirus full protection the latest verion , I put a extra pass word protection on the settings section and have lost the password , so I cant get in to the programs section , to scan or do anything , because I need the password autherisation,. not my agv account pass word , the new extra password in the agv programs section
Hello Tom,
I'm sorry to hear that you have forgot the AVG User Interface password. In this case, we have only option to remove the user interface password is to reinstall AVG Internet Security completely. I request you to remove AVG completely along with any previous traces using the AVG clear tool/AVG Remover tool and then do a fresh installation of AVG Internet Security. Please follow the instruction (http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product) to run AVG Remover tool and AVG Clear tool. After the computer reboots, you can follow the instruction (http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security) to download/install/activate AVG Internet Security.
Best regards,
Alok.