AVG Antivirus is already installed, please uninstall the previous version first

Mac products
1

I think this has been a common problem within the avg free vpn download. I was having some errors earlier today, so i decided to reinstall it. But instead i got this error message:

AVG Antivirus is already installed, please uninstall the previous version first.

I deleted some of the traces in Library\Application Support then restart it and tried to run the installer again, but still end up with the same error.

Any help would be greatly appreciated

cheers Abi.

3

Hello Abi,
Thank you for reaching AVG Support Community.
We sincerely apologize for the difficulties you are currently experiencing.
We're glad to help you.
May I know what is the version of your operating system?
Also, let us know the error message which you received from AVG.

Please follow the below steps and try the reinstallation.

1. Open Finder
2. In menubar select Go > Go to Folder…
3. Type /Library/Application Support/ and hit the enter key
4. Locate and delete the AVGAntivirus folder
5. Reboot the computer and try the reinstallation (https://support.avg.com/SupportArticleView?l=en&urlname=Install-AVG-Internet-Security) again.

If you still face any technical issues or need more assistance, please let us know, so that we will help you with additional support.
Thank you.

2

Hello Abi,
Thank you for reaching AVG Support Community.
We sincerely apologize for the difficulties you are currently experiencing.
We're glad to help you.
May I know what is the version of your operating system?
Also, let us know the error message which you received from AVG.

Please follow the below steps and try the reinstallation.

1. Open Finder
2. In menubar select Go > Go to Folder…
3. Type /Library/Application Support/ and hit the enter key
4. Locate and delete the AVGAntivirus folder
5. Reboot the computer and try the reinstallation (https://support.avg.com/SupportArticleView?l=en&urlname=Install-AVG-Internet-Security) again.

If you still face any technical issues or need more assistance, please let us know, so that we will help you with additional support.
Thank you.