Hello Mary,
I'm sorry for any inconvenience caused. From your account I see that you have two active subscriptions (AVG Driver Updater (1 computer) and AVG Performance multidevice (1 year subscription)), the last payment was for AVG Tuneup- unlimited on 2017.5.24. If you have purchased AVG Antivirus using different email address then please reply to us via email (do not share your email address here) with the order ID, license number or registered email address to pull up your account details.
Best regards,
Alok.
I am very confused why the AVG keeps saying my computer is not covered by the antivirus when a payments to yourselves was taking from my account a few months back for £34.00 without my knowledge and agreement.
Please can you either tell me it computer covered or return my money which I didn't authorise,
regards
Siobhan Riordan
Hello Mary,
I'm sorry for any inconvenience caused. From your account I see that you have two active subscriptions (AVG Driver Updater (1 computer) and AVG Performance multidevice (1 year subscription)), the last payment was for AVG Tuneup- unlimited on 2017.5.24. If you have purchased AVG Antivirus using different email address then please reply to us via email (do not share your email address here) with the order ID, license number or registered email address to pull up your account details.
Best regards,
Alok.