Hello Ben,
We sincerely apologize for the inconvenience caused.
We request you to boot your PC into safe mode by following the instructions mentioned in this link: http://avgread.me/1JwmD6g and run our AVG remover tool to remove the traces of AVG program.
If you are using windows 8 or 10 then please follow the instructions mentioned in this link: http://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/ to boot into safe mode.
- To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C: drive and delete the "AVG REMOVER" folder manually.
To download the trial version of AVG Antivirus, please use this link: http://files-download.avg.com/inst/mp/AVG_Antivirus_739.exe .
Please feel free to contact us if you need any assistance.
I have just built a gaming pc. Obviously, I want it protected. About 2 days ago I downloaded AVG, so I know the program is up to date. I have Windows 10 pro, and the install has only a few games on it, nothing more. Whenever I scan, it crashes, I try to uninstall, it crashes. I've tried doing a reset on Windows, it crashes. This is infuriating, I can't seem to find a solution, it's making playing games (on a pc that ran me back about £1000) nigh on impossible.
i seriously need a solution to this.
Hello Ben,
We sincerely apologize for the inconvenience caused.
We request you to boot your PC into safe mode by following the instructions mentioned in this link: http://avgread.me/1JwmD6g and run our AVG remover tool to remove the traces of AVG program.
If you are using windows 8 or 10 then please follow the instructions mentioned in this link: http://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/ to boot into safe mode.