Hello Suzanne,
I'm sorry to hear about this. In this case, I request you to contact our mobile support team. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. The AVG mobile team will reply back to you via email with a resolution.
Best regards,
Alok.
A message has just appeared on my HTC phone Warning! Issues detected. There is a large red button with the words 'Resolve Issue'. There is no additional information as to what this is about and I am reluctant just to press a button in case it is a scam. Please advise.
Thanks Alok I have sent the email. However, on clicking 'Get Help' button and then scrolling to the end of the next screen which appeared I have just seen the notice at the end of that screen indicating that "…support is only available to customers of paid products". I use AVG Free - will that mean my question won't be answered?
cheers
Suzanne
Suzanne,
I could not see a reference of your email submitted to our mobile support team. Please do not worry, we do provide help to our free customers also. I have forwarded your query to them from my end. They will get back to you via email with a resolution shortly. Keep checking your inbox and spam box as well.
Hello Suzanne,
I'm sorry to hear about this. In this case, I request you to contact our mobile support team. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. The AVG mobile team will reply back to you via email with a resolution.
Best regards,
Alok.