AVG app add-in hanging up Outlook Office 2019

AVG Performance
5

Hi Daniel,

We're glad to look into this & help you.
Please let us know the version of AVG installed on your computer (Open AVG - Menu - About).
Also, share us the screenshot of the Outlook that shows the AVG add in is available for better clarity.

1

Is anyone else having problems with the AVG add-in hanging up Outlook and preventing it from fully shutting down?  I am having to go into Task Manager to end the Outlook process.  AVG is the only active add-in I have on Outlook so there are no other potential culprits.  If so, has anyone managed to fix this problem?

3

Thank you for writing back to us, Daniel. 

We request you to repair AVG Internetnet Security program once and check whether you can use outlook without any inconvenience. 

Refer the following article to know how to repair AVG Internet Security (https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus)

Please try the above steps and let us know if its help you. Thank you.

4

Way too complicated to try to get some kind of screenshot.  I don't have time to try to fix AVG's problems for them.  It is AVG 21.10.3213.  on Windows 10 Home, on the Outlook component of Office 2019.  You are just going to have to take my word for it that it says there is only one active application add-in and that is C:\Program Files\AVG\Antivirus\asOutExt.dll

2

Hi Daniel,

We're glad to look into this & help you.
Please let us know the version of AVG installed on your computer (Open AVG - Menu - About).
Also, share us the screenshot of the Outlook that shows the AVG add in is available for better clarity.