Hello Emaan,
We acknowledge your refund request.
Since we couldn't find any AVG subscription or the charge under the account that you provided for AVG community, we sent an email requesting few details to locate the exact account.
Once we receive it, will assist further on this matter.
Thank you.
hi i was charged $49.99 from my account because of an autorenewal service u supply but i did not give my confirmation to this and i would wish for a refund
I can assure u that the charge was made should i send you a picture?
Hello Emaan,
We acknowledge your refund request.
Since we couldn't find any AVG subscription or the charge under the account that you provided for AVG community, we sent an email requesting few details to locate the exact account.
Once we receive it, will assist further on this matter.
Thank you.
Yes. I sent the email to the email account that you used for AVG community account.
If it the email is not found in inbox do check in spam and junk folders.
I have checked the screenshot and confirmed that the charge was debited for Avast and not for AVG.
Hence, requested you to contact Avast using this https://support.avast.com/ link for further assistance.