AVG block mail communication

AVG Protection
8

Hello Dos,
We understand your concern. It seems that e-mail clients can't handle AVG's certificate after the recent AVG update. Please follow the below steps and check if you are able to access server "AVG > Menu > Settings > Components > Email protection > Customize > SSL scanning > Export Certificate" and then apply exported certificate in the e-mail client. Other option is to disable scanning of e-mails using SSL encryption "AVG > Menu > Settings > Components > Email protection > Customize > SSL scanning > uncheck "Scan SSL connections" option".
Thank you

1

I installed AVG AntiVirus Free edition version 17.4.3014. and enabled SSL scan in e-mail protection options. When I start Outlook 2003, it report to me that it can not connect to server. I use IMAP protocol with SSL connection to mail server. How can I resolve this problem? How to change configuration in AVG or/and Outlook?
I have seen the following articles before
| AVG
| AVG
but it is not applicable to the new AVG version.

7

Hi Craig, please get in touch with our Chat Team here to assist you with the issue.

6

Any idea how to disable this on a Mac?  It's breaking my G-Suite email imap usage.  Serious fail by AVG.

5

Hello Dos,
We understand your concern. It seems that e-mail clients can't handle AVG's certificate after the recent AVG update. Please follow the below steps and check if you are able to access server "AVG > Menu > Settings > Components > Email protection > Customize > SSL scanning > Export Certificate" and then apply exported certificate in the e-mail client. Other option is to disable scanning of e-mails using SSL encryption "AVG > Menu > Settings > Components > Email protection > Customize > SSL scanning > uncheck "Scan SSL connections" option".
Thank you

2

Hi Craig, please get in touch with our Chat Team here to assist you with the issue.

3

FYI - once uninstalled and AVG completely removed from the system, my email client with G-Suite domains worked fine.  Also download/sync performance more than doubled.

4

Any idea how to disable this on a Mac?  It's breaking my G-Suite email imap usage.  Serious fail by AVG.