Hi Peter,
We're glad to help pointing you in the right direction. We do have a specialized team who deals with business products.
Initially, please clarify whether you use the Business edition of AVG Internet Security.
Hi. I recently started getting a pop message repeatedily during the day. "AVG Blocked a vunerable driver", openhardwaremonitorlib.sys.
This seems to be linked to the Atera app, that we have been using for some time.
When I untick "block vunerable kernel drivers", this setting is not saved by AVG, and I keep popping up repeatedily during the day. Please can you advise.
Hello Peter,
Thank you for your reply.
Sorry for the trouble caused. We will check and help.
Please provide us the screenshot of the pop-up with see details.
Please refer the below article to create a screenshot.
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&supportType=home)
Thank you and keep us updated.
Thank you for sharing us the screenshots, Peter.
Upon checking them, we see that you're using a Business edition.
We do have a specialized team, who deals with business queries.
In this regard, we've raised a request #17800742 on your behalf & forwarded it to the concerned team.
They'll reach you via email at the earliest & help you further.
Thank you in advance!
Hi Peter,
We're glad to help pointing you in the right direction. We do have a specialized team who deals with business products.
Initially, please clarify whether you use the Business edition of AVG Internet Security.