AVG blocked my banking

AVG Protection
4

Hi Robert,

We apologize for the inconvenience caused. Please check that the file you're trying to download is a legitimate file. You can confirm it from your bank once. If the file is a legitimate file, you can add it in Exceptions http://avgread.me/18WB2dg and also submit a request for the Whitelisting Service http://www.avg.com/us-en/whitelist

Thank you!

1

I recently downloaded my banking certification on Explore 11. and got an AVG notification which says  it is a virus , and blocks me to access it. Please help

3

Hi Robert,

We apologize for the inconvenience caused. Please check that the file you're trying to download is a legitimate file. You can confirm it from your bank once. If the file is a legitimate file, you can add it in Exceptions http://avgread.me/18WB2dg and also submit a request for the Whitelisting Service http://www.avg.com/us-en/whitelist

Thank you!

2

Hello Robert,
Pleased to hear that you have sorted out the issue.
Our developers will white-list the website soon after analyzing it.
Please feel free to contact us for any further assistance.
Thank you.