Hi Karthikeyan,
This worked for us, thank you. Quick question, what does it mean to change the profile though from "Public" to "Private" in terms of firewall security? Any information you can provide would be great.
Thanks.
Chad
Hello Bill,
I am sorry to hear that this application is being blocked by AVG. Please follow the below steps and check if you are able to access the application.
Please open the AVG Internet Security installed in your computer and click on Menu->Settings->Components->Firewall->Customize->Once this is done, click on "Network Profile(Left side of the interface) and change the profile to "Private" if selected in "Public".
If you face any difficulties, feel free to contact us.
Hello Bill,
I am sorry to hear that this application is being blocked by AVG. Please follow the below steps and check if you are able to access the application.
Please open the AVG Internet Security installed in your computer and click on Menu->Settings->Components->Firewall->Customize->Once this is done, click on "Network Profile(Left side of the interface) and change the profile to "Private" if selected in "Public".
If you face any difficulties, feel free to contact us.
A couple months ago AVG started blocking my use of the Citrix VPN, Netscaler Gateway. There is no message, Netscaler just sits and does nothing. If I disable AVG, it connects immediately. I cannot find any settings in AVG to allow whitelisting or to allow Netscaler to run. So I have just been disabling AVG every time it reinstates - not a great solution.
Thank you for informing the status.
I am glad to know that this fixed the issue.
The reason for recommending to change the network connection from public to private is because if public network is chosen it means that your PC is connected to a free public network where there are chances for anyone to access the network and steal data, hence AVG Firewall will block most of the connection attempts that was made when the profile is set to Public.
If you are using the secure internet in a home then it is recommended to use the profile as "Private" which will allow most of the communication attempts as the connection is already private and secured.
Hi Karthikeyan,
This worked for us, thank you. Quick question, what does it mean to change the profile though from "Public" to "Private" in terms of firewall security? Any information you can provide would be great.
Thanks.
Chad
You are most welcome, Bill.
Have a nice day!!!
Thank you for the information Balasubramania as that helps. Much appreciated.