Hello Iipo,
We regret for the inconvenience caused. We would request you to confirm whether you have installed AVG free or a paid version in your system and also we recommend you to add your GOG appilication in AVG Exception to get the issue fixed. Please have a look at this article to http://support.avg.com/SupportArticleView?urlname=How-to-exclude-file-folder-or-website-from-AVG-scanning add your files in exception. If the issue persist please let us know we are here to help you. Thank you.
I'm currently trying to download backup copies of my GOG games library with GOG's Galaxy download client. For a while the download speed was fine, but then it stalled completely, now it's sporadically downloading a few megabytes at 0,3 mb/s and then stopping again. Googling the problem revealed that disabling your antivirus software could help, and sure enough: Disabling AVG temporarily the speed got immediately back to 3-5 mb/s.
This doesn't seem to be a bug in AVG as much as it's a general problem that Galaxy has with several antiviruses, but is there some other solution than disabling the antivirus completely if I want to use the GOG Galaxy downloader?
This doesn't seem to be a bug in AVG as much as it's a general problem that Galaxy has with several antiviruses, but is there some other solution than disabling the antivirus completely if I want to use the GOG Galaxy downloader?
Hello Ilpo,
Thank you for the information. We really appreciate your valuable efforts which you have taken to fix it. We also request you to submit https://secure.avg.com/submit-sample sample to us,so that our devolpers will check and try to add GOG in our whishlist. Feel free to contact us for further assistance. Thank you.
Thank you for the information. We really appreciate your valuable efforts which you have taken to fix it. We also request you to submit https://secure.avg.com/submit-sample sample to us,so that our devolpers will check and try to add GOG in our whishlist. Feel free to contact us for further assistance. Thank you.
I'm using the free version. Adding an execption for the application didn't help, but then I added an exception for the folder where the downloaded files go to, and at the moment it seems to have fixed the problem. Thanks for your help.
Hello Iipo,
We regret for the inconvenience caused. We would request you to confirm whether you have installed AVG free or a paid version in your system and also we recommend you to add your GOG appilication in AVG Exception to get the issue fixed. Please have a look at this article to http://support.avg.com/SupportArticleView?urlname=How-to-exclude-file-folder-or-website-from-AVG-scanning add your files in exception. If the issue persist please let us know we are here to help you. Thank you.