You are welcome, Kirti.
Thank you for checking that. Please set the webcam protection mode always as 'smart mode'.
If it is strict mode will always require your permission to run any application that uses webcam.
Please open AVG Internet Security program window.
Click on "Menu->About" and check whether you have 20.8 version.
If not, refer this article and perform the update and check the status after updating to latest version.
Hi Kirti,
It looks like the mode on webcam protection feature of AVG Internet Security should be the reason.
Please refer this article and check the mode of it. If it is on strict mode, please change it to "Strict" Mode.
Feel free to contact us if you need further help.
Hellow
I have AVG Internet security+ Tune up. I did use Skype successfully on the 29/09/2020. Next time I tried to use Skype on the 05/10/2020, camera was not functioning. I did manage to do my online class using my tablet and Skype worked OK. This tablet also has same AVG protection but I rarely use this tablet so may be not too recent AVG updates. Spend almost whole day trying to figure this problem with info. from the web and as I am not too computer savvy this was not easy. Last night I disabled AVG protection and the laptop camera worked!! I did repeat this few times today just to see if this was not a fluke and camera works of AVG if OFF. I did repair the app as well but it didn't help.
Can some one help pls.
Hello Balasubramanium
Thanks for a very prompt reply.
Web protection was on 'SMART' which I changed to 'STRICT' and still camera was not visible when I checked on Skype setting Audio/video check. I was NOT asked for any permission for webcam access. When I disabled the AVG webcam protection, the camera was working! I tested this with out actually making a Skype call.
I await your suggestion.
Regards
Kirti.
Hi Kirti,
It looks like the mode on webcam protection feature of AVG Internet Security should be the reason.
Please refer this article and check the mode of it. If it is on strict mode, please change it to "Strict" Mode.
Feel free to contact us if you need further help.