So this is kind of hard to explain. I've been using the free basic version of AVG with no problem for a little over a year. Yesterday I get on and it won't let me open AVG or even mess with the settings. It says that my trial has expired and sends me to a page to buy the packages. However, I can't afford to do that currently. My tool bar shows that AVG is still operating and protecting my laptop but like I said, I can't access any of it. In addition, it also prevents me from updating my Adobe Flash Player. I looked up how to fix it online and when I temporarily disabled AVG for the update, my computer freaked out and said that it had a virus now and needed to be scanned. Am I just suppose to ignore that warning? How do I fix all of this. Please help.
Hello Christina,
I am sorry to know that.
In this case, I request you to completely reinstall AVG Antivirus free program once.
Please run both AVG removal tools as mentioned in this article: https://support.avg.com/SupportArticleView?l=en&urlName=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to remove existing AVG program traces.
To download and install AVG Antivirus free please follow steps as mentioned in this article: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free .
NOTE: Please make sure you select as "Basic Protection" to get free version installed.
Keep us informed about the status.