Hi Martin,
Thank you for contacting AVG Community.
We're glad to look into this & help you.
Initially, please let us know the operating system of your device & clarify whether you've disabled AVG Secure VPN or AVG Internet Security to fix the issue.
For better clarity, please share us the screenshot of the speed check results.
Thank you for clarifying, Martin.
To narrow down the component that's causing this issue, please refer to this article and temporarily disable the individual shields of AVG Internet Security one by one.
Keep us updated.
When I try to use a speedchecker or my banking website, AVG prevents upload. Speedchecker shows 0 for upload and banking site won't let me add new banking payees. When I switch off AVG both work fine. What do I need to adjust or is it best to cancel AVG altogether?
Hi Martin,
Thank you for contacting AVG Community.
We're glad to look into this & help you.
Initially, please let us know the operating system of your device & clarify whether you've disabled AVG Secure VPN or AVG Internet Security to fix the issue.
For better clarity, please share us the screenshot of the speed check results.
It's AVG Internet Security I've disabled to make things work
Hi. I'm using Windows 10 Pro.
To make things work, I right click the AVG icon then click the slider so that 'protection is off'
Here's the speedtest message while 'protection is on'