Hello Bryan,
We're sorry for the inconvenience caused.
Please turn off the "Web Shield" from AVG AntiVirus/AVG Internet Security and check for the status. It is done to confirm and identify which component is blocking the access.
If possible, please do share the screenshot of the blocking website page.
Refer to this article for the steps to capture the screenshot: https://bit.ly/2Y6RCDP
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Keep us informed about the status.
I am having the same problem. Our website receives this by any/all AVG users. Spent 2 days working with our web host to find out it was not malware or a virus but AVG wigging out and blacklisting our website. How do we get this fixed?
I am having the same problem with one website that I need access to for work. AVG won't allow me to log in as it says a threat has been blocked. JS-Agent-EJE [Trj] is what pops up from AVG. Please advise on how to solve this issue.
Tom
I am having the same problem with one website that I need access to for work. AVG won't allow me to log in as it says a threat has been blocked. JS-Agent-EJE [Trj] is what pops up from AVG. Please advise on how to solve this issue.
Tom
So im going through websites I always use and then avg blocks it. I cannot find a simple way to unblock them so I am contacting support to help me with that. Please get back to me when you can.
Hi Bryan,
We apologize for the inconvenience.
We did not receive the screenshot of the error message.
Please confirm whether AVG is blocking any particular website or all websites.
Also we will send an email asking for a few details and please reply to that email.
Thank you.
Hi Tom,
We're glad to look into this & help you.
Please write back to us in your own post, to proceed further.
While writing back to us, please click on 'see details' in the threat notification that you receive from AVG & then share us the screenshot of it.
Thank you in advance!
Hello Bryan,
We're sorry for the inconvenience caused.
Please turn off the "Web Shield" from AVG AntiVirus/AVG Internet Security and check for the status. It is done to confirm and identify which component is blocking the access.
If possible, please do share the screenshot of the blocking website page.
Refer to this article for the steps to capture the screenshot: https://bit.ly/2Y6RCDP
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Keep us informed about the status.
I am having the same problem. Our website receives this by any/all AVG users. Spent 2 days working with our web host to find out it was not malware or a virus but AVG wigging out and blacklisting our website. How do we get this fixed?