AVG Blocking Windows 10 Mail app, Spotify, Dropbox

AVG Protection
4

If you're experiencing issues with AVG Zen blocking Spotify, here are a few steps you can consider:
Check AVG Settings:
Open the AVG Zen interface and navigate to settings. Look for any sections related to application or program blocking. Ensure that Spotify is not listed as a blocked application.
Update AVG:
Ensure that your AVG antivirus software is up to date. Sometimes, outdated antivirus databases can result in false positives.
Add Exception:
If you find that Spotify is being blocked, try adding it to the exceptions or whitelist in AVG. This tells the antivirus to allow Spotify to run without interference.
Contact Support:
If the issue persists, consider reaching out to AVG support. They may provide specific guidance on how to resolve the problem or offer an update that addresses the compatibility issue.

5

Hello Pelusa,

We apologize for the inconvenience caused to you. Please let me know the AVG program installed along with AVG Zen and Are you using AVG paid version or trial version?

Thank you.

1

Dear sirs,

I hace installed AVG ZEN yesterday and just noticed that I am not able to receive email, or connect to spotify or dropbox, could you please help me?

Thanks.

Kind regards,

3

If you're experiencing issues with AVG Zen blocking Spotify, here are a few steps you can consider:
Check AVG Settings:
Open the AVG Zen interface and navigate to settings. Look for any sections related to application or program blocking. Ensure that Spotify is not listed as a blocked application.
Update AVG:
Ensure that your AVG antivirus software is up to date. Sometimes, outdated antivirus databases can result in false positives.
Add Exception:
If you find that Spotify is being blocked, try adding it to the exceptions or whitelist in AVG. This tells the antivirus to allow Spotify to run without interference.
Contact Support:
If the issue persists, consider reaching out to AVG support. They may provide specific guidance on how to resolve the problem or offer an update that addresses the compatibility issue.

2

HI Sujendran, I have installed the trail version.

Thanks.

Kind regards,