AVG blocks Thunderbird email receipt

AVG Protection
6

Hugh, Are you referring to the Zbynek Pokorny | AVG Employee posting fix in this link (https://support.avg.com/answers?id=906b0000000D51P)?.
AVG Guru

7

Hello Hugh. Sorry to hear that. I have sent you an email with further instructions to be followed. Please check for the email on spam or junk folders if it is not present in the inbox. Thank you.

1

As the New Improved Support Centre website doesn't seem to have any way of adding to a previous thread I am obliged to start a new one.

NO! { Zbynek Pokorny | AVG Employee } you haven't fixed the problem. The problem with Thunderbird unable to receive / download emails STILL EXISTS. Let me know when you've fixed it. PLEASE!

5
  1. I sent you the SysInfo you required, without acknowledgement (http://www.avg.com/filedir/util/AVG_SysInfo.exe);
    2. I downloaded the Repair installation file as you asked (https://share.avg.com/steam/PSP/AVG/avg_isc_x64_all_2015_6134p1.exe), and ran the Repair option;
    3. I rebooted, as required, and ran Update;
    4. To test Thunderbird email receipt I sent myself an email (as before) and checked by logging into my email account manually to test email received (Yes, received);
    5. Thunderbird will still not receive / download my emails;
    6. CONCLUSION: As I have previously informed you (without acknowledgement) this "fix" does not fix!
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Yes, I am referring to the Zbynek Pokorny | AVG Employee posting fix in this link (AVG Community).

3

Hello Hugh. Sorry to hear that. I have sent you an email with further instructions to be followed. Please check for the email on spam or junk folders if it is not present in the inbox. Thank you.

4

Hugh, Are you referring to the Zbynek Pokorny | AVG Employee posting fix in this link (https://support.avg.com/answers?id=906b0000000D51P)?.
AVG Guru