AVG Browser Ad Blocker

AVG Protection
8

Hi Dinesh, thank you for your response. I hope the issue will be resolved promptly. I'm also mainly using the AVG browser so the chrome extension doesn't apply to me as much. 

Cheers,
Elisha

7

Please accept our apologies for the delay in response, Elisha.
Our sincere apologies for the inconvenience, we are currently fixing the issue and making some necessary changes to make Adblock better.
In the meantime if you have time, it would be great if you could do the following to help us categorise your problem:
* Go to https://chrome.google.com/webstore/detail/storage-area-explorer/ocfjjjjhkpapocigimmppepjgfdecjkb?hl=en
* Install this extension
* go to secure://extensions/
* Enable developer mode by selecting the slider in upper right corner
* Click the "background.html" button in the adblock panel
* After you expand the window, you can press the "Storage explorer" button
* Wait a few minutes for the data to load
* Send us screenshots of this page.
If you cannot it is ok, you can still wait for the fix/change to be released. It should not take more than 1 more week. 
Thank you for your understanding in advance!

1

I've been using the AVG browser with adblocker with no problem but two weeks ago the adblocker just stopped working. I've tried reinstalling and resetting the the browser and its still not working and now I have ads everywhere and no ad is blocked even though my settings is on strict blocking. Its getting ridiculous and I can't find a proper solution to this. What do I do?

3

Thank you for understanding, Elisha.
You'll hear back from us soon. 

6

Hi Nisha, 

Thank you for the reply. I hope this issue can be resolved soon.

4

We understood, Elisha.
The issue will be resolved at the earliest possible.
Thank you.

2

Hi Dinesh, thank you for your response. I hope the issue will be resolved promptly. I'm also mainly using the AVG browser so the chrome extension doesn't apply to me as much. 

Cheers,
Elisha

5

Hi Elisha,

We regret the inconvenience caused.
We're checking this issue with our senior team. We request your patience once we get the solution we'll update the status with you.

Thank you for understanding.