Hello Frans,
We regret for the inconvenience caused. The files that were detected are legitimate files and they are not virus. This conflict is caused due to a recent Windows update file KB3194496. Please go to control panel to uninstall this update and then disable automatic windows updates to avoid getting this patch again. Once you uninstall this update, please run the scan again and there should not be any issues. Thank you.
i not know how to disable the automatic windows update and i use windows 10 Home-editie
and i not see it when i have open the windows update.
dear avg
yesterday my avg fond 22 virus and 2 off then my virus scanner cant delete or fix.
its about this 2 file's.
Trojaans horse Generic38.OZM, c:\Program Files (x86)\AVG\Av\avgwdsvca.exe (3128)
Trojaans horse Generic38.OZM, c:\Program Files (x86)\AVG\Framework\Common\avgsvca.exe (3140)
and its from the avg file.
any suggestions how to fix this 2 virus problems?
Hello Frans,
We regret for the inconvenience caused. The files that were detected are legitimate files and they are not virus. This conflict is caused due to a recent Windows update file KB3194496. Please go to control panel to uninstall this update and then disable automatic windows updates to avoid getting this patch again. Once you uninstall this update, please run the scan again and there should not be any issues. Thank you.
i not know how to disable the automatic windows update and i use windows 10 Home-editie
and i not see it when i have open the windows update.