AVG charge on credit card

Hello Carol,

We acknowledge your refund request.
The specified charge is not found under the account that you have used for this community post.
Hence, we have sent an email and requested few details.
Please revert to the email without changing the subject.
Thank you.

There is a charge on my credit card for AVG 69.99… I do not have any AVG products!
I have already called and they could not help because I do not have any subscriptions.  How can I get a refund.?

Hello Carol,

We acknowledge your refund request.
The specified charge is not found under the account that you have used for this community post.
Hence, we have sent an email and requested few details.
Please revert to the email without changing the subject.
Thank you.