Hello Jo Jo,
Thank you for contacting AVG Community Support.
We're sorry to hear that you're facing this trouble, we regret the inconvenience caused.We do have a specialized team who deals with mobile queries.In this regard, please contact our mobile team directly using the below link, they will certainly look into your queries/ concerns and help you with the appropriate solution through email.
https://support.avg.com/support_contact_form?l=en
After clicking the above link, please select the operating system as "Android or iOS" and fill in other requested details. Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please refer to the below article to submit your queries using your mobile app. AVG Mobile Support
Thank you for your understanding.
Hi,
I downloaded some radio apps on to my phone yesterday as well as AppMgr III to help me transfer files from my android phone's internal storage to my SD card. I noticed my phone became sluggish and then heated up. I turned it off. I've since uninstalled AppMgr III since I'm not sure where the threat is. The "Radio" app is not allowing me to uninstall it or change any of its permissions, and is not showing up in AVG Cleaner. Would the paid version of AVG detect the app so I can uninstall it? If not, other than a factory reset or the convoluted ADB option, how do I find the "Radio" app and uninstall it?
Hello Jo Jo,
Thank you for contacting AVG Community Support.
We're sorry to hear that you're facing this trouble, we regret the inconvenience caused.We do have a specialized team who deals with mobile queries.In this regard, please contact our mobile team directly using the below link, they will certainly look into your queries/ concerns and help you with the appropriate solution through email.
https://support.avg.com/support_contact_form?l=en
After clicking the above link, please select the operating system as "Android or iOS" and fill in other requested details. Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please refer to the below article to submit your queries using your mobile app. AVG Mobile Support
Thank you for your understanding.