Ranjani,
Thank you. I have been with AVG for many years and renewal time is always a bit stressful. I am not a 'teckie' and need clear instructions on what to do. Your response was precisely what I needed to know - and I have now renewed - 'simples'. Perhaps, if you supplied that same information after a customer has paid, it would save you and your colleagues the hassle of having to answer dumb questions from people like me! (For all I know, you probably do, but unless the information is staring me in the face on my screen I am unlikely to understand it. (And, I bet I am not alone).
Anyway, thanks once again. Job sorted. Customer satisfied.
Regards,
Aidan
Ranjani,
Thank you. I have been with AVG for many years and renewal time is always a bit stressful. I am not a 'teckie' and need clear instructions on what to do. Your response was precisely what I needed to know - and I have now renewed - 'simples'. Perhaps, if you supplied that same information after a customer has paid, it would save you and your colleagues the hassle of having to answer dumb questions from people like me! (For all I know, you probably do, but unless the information is staring me in the face on my screen I am unlikely to understand it. (And, I bet I am not alone).
Anyway, thanks once again. Job sorted. Customer satisfied.
Regards,
Aidan
Aidan,
We apologize for the inconvenience. Upon checking your records, we could see that you have AVG Internet Security (3 computers) which is valid till 2017.11.12. We suggest you to reactivate your AVG Internet Security http://avgclick.me/ActivateNewLN using the new license number. We have sent you the license number to your registered email address. Please, feel free to let us know if you require any further assistance. Thank you.
I renewed my AVG cover on 22/10/16 but I am still being told that my AVG Pro cover is about to expire in (today it's 18 days). Have a renewed or not? I have a receipt for £61.99.
Aidan,
Pleased to see that you appear to be sorted now. Thanks for returning to the Community & posting, we appreciate your efforts and patience. Thank you for your valuable suggestions, we will definitely let the concern team about this. Thank you for choosing an AVG solution for your computer. Please, feel free to let us know if you require any further assistance, we are here to help you and we are working round the clock! Thank you.