AVG Data Shredder not showing in the Windows Context Menu

AVG Internet Security / AVG Antivirus
1

I have renewed my subscription today for AVG Internet Security to expired in 10/2027.

I downloaded the new version and activated my subscription. But now the AVG Data Shredder is not showing in the Windows Context Menu as it did before I renewed the subcription.

I have checked the box in the ‘Data Shredder’ menu to add the shredder to the Windows Context Menu, but it does not appear in the Context Menu when I try to use it.

I unchecked the box and did a restart……it was not there. Then I checked the box again, did a restart and it is still not there.

So the question is how do I get the Data Shredder it to appear in the Windows Context Menu so I can use it.

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IS THERE SOMEONE WHO CAN ANSWER THIS……….OR DO AVG NEED TO DO AN UPGRADE TO THEIR INTERNET SECURITY SYSTEM

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So I have completely uninstalled AVG Internet security and then restarted the computer.

Then downloaded AVG Internet Security on my PC again. Entered my activation code and I am informed my new subscription runs until October 2027….. GREAT.

Ticked all the boxes to add Data Shredder to my Windows Context Menu.

And ‘Lo and Behold’ it is still not listed enabling the facility to shred files using the Windows Context Menu.

Question………Does anybody from AVG follow these messages on the Community and can someone pleae help and sort the problem out. Checking the web, only AVG can do it.

I had a recent AVG Internet Security update advising me of all the things that are ‘new’……..But still the AVG Data Shredder is not there in the Windows Context Menu.

What annoys me is……….It was working perfectly OK until I renewed my subscription and downloaded the latest version of AVG Internet Security.

2

I have the same problem, after buying a new pc and installing AVG. Done all the same steps as you, but it won’t show :frowning:

3

The this sounds like a AVG problem, not our PC’s.

I am due to upgrade my computer in the next month to Windows 11, I am hoping this will sort it, but reading your reply……It may not.

Shredding items via the main page ‘Data Shredder’ function is fiddly and a ‘pain’ :slightly_frowning_face: , it was so simple using the Windows Context Menu.

Question is………Will someone see these messages at AVG and rectify the issue.

Searching the Web, it says you can access the Windows Context Menu via the Registry (which I am afraid to touch). However, this only allows you to remove items from the menu in the Registry…not add items.

The big question is ….How many other AVG Users have now got this problem since renewing their membership and downloading the new AVG Internet Security? ……But do not follow it up.

Thanks for replying to my ‘post’……….Hopefully someone may see it and do something about it.