Hello Petr,
We can certainly take a look into this. Please submit your exe sample here ( https://www.avg.com/en-ww/whitelist-program-application ), we will analyze the file and we will contact you via email with an update.
Regards,
Alok.
Hallo Alok,
do you have any recommendations for me?
Thank you
Petr
Hallo Shankara,
i sended my exe file to whitelist and now it is OK.
If we have a new version of exe, do you need to re-enter it on the whitelist?
thanks
Petr
Hello,
we are SW company, our exe program but unfortunately AVG Internet Security 1.0.134 removes as dangerous. Can we call it somewhat trustworthy?
thanks Petr
Sure, Petr. We will help you with your request.
Meanwhile, please revert us with the requested information to the e-mail which I just sent to you.
Hallo Alok,
do you have any recommendations for me?
Thank you
Petr
Hi Petr,
This is Okay. I have an update for your previous request on 21st Nov. The case is still open and being worked on. You should be receiving the response from the whitelisting team through email as soon as possible. Appreciate your Patience.
Glad to hear that, Petr.
You should not experience this issue with the newer version of this exe file.
You're most welcome Petr.
Hello Petr,
We can certainly take a look into this. Please submit your exe sample here ( https://www.avg.com/en-ww/whitelist-program-application ), we will analyze the file and we will contact you via email with an update.
Regards,
Alok.
Hallo Shankara,
i sended my exe file to whitelist and now it is OK.
If we have a new version of exe, do you need to re-enter it on the whitelist?
thanks
Petr
thank you for promt answer, I sended exe