Hello Sandra,
I understand your concern. Please click on this link to download and run AVG Clear tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe
When you are prompted to restart in safe mode, please click on "NO" and continue to uninstall AVG in normal mode.
Once you uninstall AVG completely you can install latest version from this link: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security. If you face any difficulties, feel free to contact us.
Hey there!
So I got a pop up today that AVG had recently updated, the other day I had issues with Internet Security and it didn't want to fix it, so I just let it be and hoped it would be fixed once I restarted my PC or shut it down for the day. When the pop up came I wanted to see if everything was fine again, but then I couldn't find AVG at all. Not by the clock, not in the task manager and not even when I look through "apps". When I search for AVG the icon appears but I will get the window that says they couldnt find it and that I could manually search for it. When I go to the AVG folder on my PC, all the files are there, but AVG does not react when I try to start it up. I tried to use AVG Remove, but it didn't work as it said it couldnt detect any AVG products on my PC. I tried to install AVG but it would give me an error (0xE0010058) once it starts downloading the installation files.
The only anti virus I have is Spybot and Windows Defender (yes, I know), I am thinking of getting Avast! while AVG is having a temper tantrum. I can't really abandon AVG since I just paid for another 2 year subscription, so I would love to get this fixed so I can use the product I paid for. :)
Thanks in advance!
Hello Sandra,
I understand your concern. Please click on this link to download and run AVG Clear tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe
When you are prompted to restart in safe mode, please click on "NO" and continue to uninstall AVG in normal mode.
Once you uninstall AVG completely you can install latest version from this link: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security. If you face any difficulties, feel free to contact us.