Every time I want to install it it says that it cannot connect with the internet but I connected.
Hello Naeema,
We will certainly help you with this.
May I ask you the name of the program you'd like to install? Will you be able to provide us with the screenshot of the error message to get a better clarity and assist further?
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.