AVG Driver Update

AVG Performance
1


I am running Windows 10 on a Vizio all-in-one desktop computer with 4 Mb core and I Tb HD, and a WD 3 Gb external drive.
From AVG driver updater I keep getting a report that says “Microsoft Office File Validation Ad…” requires an update.  It asks if I wish to create a restore point and it goes away and does that.  It then indicates that a download is underway  but nothing happens thereafter.  Everything seems to lock up so I can do nothing except shut down and re-boot the machine.
Any suggestion on what is going on?

 
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Ralph Sutton
12c Herbert Gardens
186 The Terrace
Wellington 6011
New Zealand

 Tel: +64-4-473-0847
Mob: +64-21-211-8910
3

Ralph,
Thank you for reaching out to us with your concerns. We apologize, we can try to update this program manually. Please go to windows update and check/ update this specific file.  Please go to start -> type windows update in search box, select "check for windows update". Select this file in the list of options to update it manually. Once it is done, check for the issue. Let us know if you face any difficulties. Thank you!

2

Ralph,
Thank you for reaching out to us with your concerns. We apologize, we can try to update this program manually. Please go to windows update and check/ update this specific file.  Please go to start -> type windows update in search box, select "check for windows update". Select this file in the list of options to update it manually. Once it is done, check for the issue. Let us know if you face any difficulties. Thank you!