AVG Driver Updater

AVG Performance
5

Hi Mike,

Thank you for contacting AVG Community.
We appreciate your efforts in working towards fixing the issue.
Please try the below steps & let us know if it helps :

  • Press Windows+R keys to open the "Run" dialog box.
  • Type "services.msc" and click OK.
  • In the "Services" console, locate and right-click AVG Driver Updater, and select "Stop".
  • Keep the "Services" window opened.
  • Open File Explorer and enter the following path to the address line: C:\ProgramData\AVG\Driver Updater
  • Delete the file "DUState.dat"
  • Go back to the window "Services", right-click the service you previously stopped and select "Start".
  • Open AVG Driver Updater and scan for new drivers. If you're having trouble opening Driver Updater, restart the computer and try again.
1

PCI Express Root Complex - update stuck on :"Waiting…"
Have removed Driver Updater, closed down then restarted PC, new download and installation of Driver Updater and problem persists.
Running:
Device name    Mike-PC
Processor    Intel(R) Core™ i5-10300H CPU @ 2.50GHz   2.50 GHz
Installed RAM    16.0 GB (15.8 GB usable)
Device ID    8BD357C8-2788-48AF-BDDE-A42F558038BC
Product ID    00330-53591-43807-AAOEM
System type    64-bit operating system, x64-based processor
Pen and touch    No pen or touch input is available for this display
Edition    Windows 11 Pro
Version    22H2
Installed on    ‎24/‎02/‎2023
OS build    22621.2134
Experience    Windows Feature Experience Pack 1000.22659.1000.0
Please advise.

4

Hi Mike,

Thank you for contacting AVG Community.
We appreciate your efforts in working towards fixing the issue.
Please try the below steps & let us know if it helps :

  • Press Windows+R keys to open the "Run" dialog box.
  • Type "services.msc" and click OK.
  • In the "Services" console, locate and right-click AVG Driver Updater, and select "Stop".
  • Keep the "Services" window opened.
  • Open File Explorer and enter the following path to the address line: C:\ProgramData\AVG\Driver Updater
  • Delete the file "DUState.dat"
  • Go back to the window "Services", right-click the service you previously stopped and select "Start".
  • Open AVG Driver Updater and scan for new drivers. If you're having trouble opening Driver Updater, restart the computer and try again.
2

Worked perfectly, no reboot requied.  Many thanks

3

Hi Mike,
I am glad that instructions provided had helped.
If you have further concerns, please let us know.
Thank you.