Hello Brian,
For better clarity, please mention the operating system of your computer (Windows 7/8.1/10).
We'd like to inform you that it depends on your computer's performance, as it usually takes some time & resources for your computer to recognize the new windows update.
In this case, we request you to make sure that your windows is up to date and keep monitoring the issue.
If the issue persists, please write back to us in this post. We'll check and help you accordingly.
I have purchased and installed the driver updator on an older hp notebook. I have begun a scan, but it seems to be stuck on 'Requesting Windows Updates'.
Is it usual for this step to take longer than an hour to scan?
Please advise.
Hello Brian,
For better clarity, please mention the operating system of your computer (Windows 7/8.1/10).
We'd like to inform you that it depends on your computer's performance, as it usually takes some time & resources for your computer to recognize the new windows update.
In this case, we request you to make sure that your windows is up to date and keep monitoring the issue.
If the issue persists, please write back to us in this post. We'll check and help you accordingly.