Hello Anthony,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with updating the drivers. We will certainly help you with the issue.
In this case, we request you to try repairing the application, restart the device and check with the issue further.
In order to repair your product, simply follow the below instructions :
1. Press the windows key and R key at the same time (Windows key + R ).
2. You will get a small "Run" box on your bottom of the screen .
3. In the search bar type "appwiz.cpl",then click on Ok.
4. You will get the uninstall or change a program page.
5. On the list please search for the product name (AVG Driver Updater) and click on it once ,then right click on it.
6. You will get two options and choose only uninstall.
7. In the next page you will see many options and you must click "Repair"
8. After the repair is 100% ,click on done and restart your computer.
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=use-avg-driver-updater&q=avg+driver+updater+getting+started&supportType=home)
Please try and get back to us if the issue exists.
Thank you for understanding!
I paid for AVG driver updates it worked fine for a while now for last three weeks it just says can't I have nine drivers that need updating it just shows this (6.0.9586.1) it's been doing IT for three weeks I wish I never bought it is it because Microsoft have done an update and is not compatible with it please can somebody help me does AVG actually read these if so could you help me thank you
Hello Anthony,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with updating the drivers. We will certainly help you with the issue.
In this case, we request you to try repairing the application, restart the device and check with the issue further.
In order to repair your product, simply follow the below instructions :
1. Press the windows key and R key at the same time (Windows key + R ).
2. You will get a small "Run" box on your bottom of the screen .
3. In the search bar type "appwiz.cpl",then click on Ok.
4. You will get the uninstall or change a program page.
5. On the list please search for the product name (AVG Driver Updater) and click on it once ,then right click on it.
6. You will get two options and choose only uninstall.
7. In the next page you will see many options and you must click "Repair"
8. After the repair is 100% ,click on done and restart your computer.
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=use-avg-driver-updater&q=avg+driver+updater+getting+started&supportType=home)
Please try and get back to us if the issue exists.
Thank you for understanding!