Hello, I have a similar problem to lots of other of your users, being charged for the product "AVG ECOMMERCE CY B.V." that I have no recollection of ordering and is not listed as one of the products I have ever used. I no longer have a Windows computer and cancelled all my AVG products. I can't think of any reason for ordering a Ecommerce product.
I would like a refund of £49.99 for this product as I have no use for it.
Order No. [Order number removed]
Transaction id [Transaction details removed]
Thank you Ian Vaughan
I have also been charged for AVG Ecommerce,(I have not ordered or required it) not once but twice in two days. I also require a refund. The first time I was charged AUD $ 94.99 , and the second time was $ 69.99 . Total of $ 164.99. I've since gone back through my bank statments to find they sneakly charged me for this last year as well. I have tried customer support on the official website but could not obtain the help needed
Hello Ian,
We're sorry to hear that you’re thinking of leaving our service.
We will certainly check and help you.
We acknowledge your refund request.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
I also was charge for this AVG Ecommerce CY B.V.
What is this and I did not order this…
I have AVG Ultimate that is a great package…
But it's all I have.
What is this charge???
I have also been charged for AVG Ecommerce,(I have not ordered or required it) not once but twice in two days. I also require a refund. The first time I was charged AUD $ 94.99 , and the second time was $ 69.99 . Total of $ 164.99. I've since gone back through my bank statments to find they sneakly charged me for this last year as well. I have tried customer support on the official website but could not obtain the help needed
Hello Ian,
We're sorry to hear that you’re thinking of leaving our service.
We will certainly check and help you.
We acknowledge your refund request.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
I also was charge for this AVG Ecommerce CY B.V.
What is this and I did not order this…
I have AVG Ultimate that is a great package…
But it's all I have.
What is this charge???