AVG email says I have not paid

Hi Valerie,

We understand your concern.
For payment related queries, I request you click on the link below to reach our AVG billing team via live chat or call support.
https://support.avg.com/support_sales?l=en
Thanks in advance.

I am trying to let AVG know that there was a payment made for my annual subscription even though they are saying the PayPal payment was rejected. There was a payment made to AVG for CA$99.99 on September 29.  The purchase details is DRI*AVG Technologies. It has not been reversed.

I don't seem to be able to contact AVG. When I try to answer the email it says that it cannot be delivered.

Hi Valerie,

We understand your concern.
For payment related queries, I request you click on the link below to reach our AVG billing team via live chat or call support.
https://support.avg.com/support_sales?l=en
Thanks in advance.