AVG Fail to works "Application failed to start because of the side-by-side....."

AVG Protection
3

Hello Kong,

We apologize for the inconvenience caused and this isn't the expected behavior.
We appreciate the efforts that you have taken for resolving this. 
It is necessary to investigate further why this is happening. Hence, we request you to get connected with our additional support for which an email instruction has been sent. 
If the email is not found in inbox do check on spam and junk folders. 

1

HI,

My AVG software just suddenly stops working when I upgraded from free to AVG Ultimate and when it launched its show below pop out messages as indicated.

"The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail."

I have restarted/used AVG clearer tool/reinstall but still not resolve the issue. Please help!

Thanks

Best Regards, 
T

2

Hello Kong,

We apologize for the inconvenience caused and this isn't the expected behavior.
We appreciate the efforts that you have taken for resolving this. 
It is necessary to investigate further why this is happening. Hence, we request you to get connected with our additional support for which an email instruction has been sent. 
If the email is not found in inbox do check on spam and junk folders.