Hello Lee,
We regret the inconvenience caused. We would request you to remove AVG program with including previous installed program traces of (AVG 2015 or AVG 2014)from your system using AVG Remover tool and then try to reinstall AVG Ultimate.
Note: If you have installed any other conflicting programs like AVAST,NORTON, McAfee or KASPERSKY means please try to uninstall it.
Once you have uninstalled from your system,try to follow the steps which mentioned below.
Remover and Download:
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually.
I get this error after 20 to 30 seconds.
Description: General error (0xfa02)
Error code:0xE001FA02
What is this code telling me?
Hello Lee,
We regret the inconvenience caused. We would request you to remove AVG program with including previous installed program traces of (AVG 2015 or AVG 2014)from your system using AVG Remover tool and then try to reinstall AVG Ultimate.
Note: If you have installed any other conflicting programs like AVAST,NORTON, McAfee or KASPERSKY means please try to uninstall it.
Once you have uninstalled from your system,try to follow the steps which mentioned below.
Remover and Download:
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually.
To download the AVG Ultimate , please click on this link: http://files-download.avg.com/inst/mp/AVG_Ultimate_761.exe .
Please feel free to contact us if you need any assistance.