for the last week i have had nothing but trouble with the avg and as a result i uninstalled that and the updater that was attatched to it as that was not working eitheir several times over the past week i have tried to reinstall but it says failed to load so i thought i would reinstall my updater for $13.99 per month to see if that would work and this came up 0xA001F90D. i have paid to use this product for years now and am half through my yearly license with avg security if this problem keeps occuring i will no longer use the product as i amnot going to use something that does not work unless the problem can be resolved.
Thank you for the screenshot, Fiona.
Have you uninstalled AVG using AVG clear and remover tool?
If not, run AVG Clear: https://www.avg.com/en-us/avg-remover and AVG Remover tool: http://download.avg.com/filedir/util/AVG_Remover.exe to uninstall AVG with its traces.
Reinstall your AVG products from our official site: https://www.avg.com/en-us/installation-files and check its status.
Hello Fiona,
I will check this for you.
Please share the screenshot http://avgclick.me/getscreenshot of the error message you receive when you try to install AVG.
Do you have any other security software installed on your computer?
Hello Fiona,
I will check this for you.
Please share the screenshot http://avgclick.me/getscreenshot of the error message you receive when you try to install AVG.
Do you have any other security software installed on your computer?
Fiona, we're sorry that you've decided to cancel. We have sent an email with instructions to get connected with our remote assistance team. Please follow those instructions to get in touch with them to resolve your issue.
i have tried all the above and it has not worked i still cannot reinstall avg so i willbe cancelling my subscription.