AVG file shredder no longer works

Hi Neville,

We regret the inconvenience this has caused you.
We've sent you an email with troubleshooting steps. Please check your inbox/spam folders to find the email and use it to get back to us.

My File Shredder has also stopped working. I carried out the Repair option as you advised but am still getting a blank grey box when I try to shred a file. There is no difference.  I notice another reader here found  that a complete uninstall/reinstall of AVG fixed the problem. I am not sure how to do this - can you comment please?  I am using AVG Internet Security with Win7.

Hi Neville,

We regret the inconvenience this has caused you.
We've sent you an email with troubleshooting steps. Please check your inbox/spam folders to find the email and use it to get back to us.