Hi, thanks for responding so quickly. I'm sending you the screenshot, it´s in Spanish. I await your answers. Thank you
Hello, my website had been infected by malware but it was cleaned for a long time ago and AVG keeps blocking it. What can I do to stop the AVG firewall from blocking my site?
Thank you.
Hello Federico,
We regret for the inconvenience. Could you please send the screenshot of your AVG threat notification, so that we can assist further? Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you.
Hi Federico,
We understand your concern, could you please confirm once if this is your own website? If yes, we suggest you to submit a request for the whitelisting of the webpage. Here is a link to our AVG Whitelisting Service : www.avg.com/us-en/whitelist
Thank you!
Hello Federico,
We regret for the inconvenience. Could you please send the screenshot of your AVG threat notification, so that we can assist further? Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you.
Hi, thanks for responding so quickly. I'm sending you the screenshot, it´s in Spanish. I await your answers. Thank you
Hello Federico,
We regret for the inconvenience caused. Please refer this link http://support.avg.com/SupportArticleView?urlname=How-to-make-exclusions-from-all-scans-and-shields to add the website to make exclusions from all scans and shields to fix the issue. Please reply back to us if the issue persists.
Thank you.
Fredrico, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru