AVG firewall switched off

Hello Anne,
We are sorry to know that the AVG program gets disabled. To assist you better, could you please send us the screenshot ( http://avgclick.me/getscreenshot ) of the AVG program installed in your computer with the version? We suggest you to check if you have the latest version of AVG installed in your computer and also check if there are no conflciting security software installed in your computer.
Thank you

I have had Windows 10 installed on my computer for some time. I renewed my AVG since installing Windows 10. Every now and then I get a message alerting me to the fact that my AVG is switched off - I enable it all again and it is fine for a while. If I do a full computer scan, it does not identify any problems.What could be causing this? What should I do to prevent it from happening? Also, should AVG be prerfomring regular scans and, if so, how do I progrramme these to occur?

Hello Anne,
We are sorry to know that the AVG program gets disabled. To assist you better, could you please send us the screenshot ( http://avgclick.me/getscreenshot ) of the AVG program installed in your computer with the version? We suggest you to check if you have the latest version of AVG installed in your computer and also check if there are no conflciting security software installed in your computer.
Thank you

Anne, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. Also in future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Please try to keep whole conversation in one question/thread to speed up resolution. Other posting (https://support.avg.com/answers?id=906b0000000DUyzAAG). 
AVG Guru