AVG for Android locking phone after SIM change

Android products
3

Hello, Stuart

We have replied to your original post: https://support.avg.com/answers?id=9060N000000gUNr
Keep up the conversation through single thread in order to get quick assistance.
Thank you.

1

I installed free AVG antivirus on my Samsung Android phone. It has now been locked when I upgraded the SIM and is now expecting a PIN to unlock my phone. I had not set up any PIN after my free download so had not expected this to happen. I had been using this phone for regular contact with a hospital where my Father is very ill with multiple medical conditions. Very worried having spent numerous hours Googling advice, watching Youtube videos but to no effect. Please help. I would be most grateful.

2

Hello, Stuart

We have replied to your original post: https://support.avg.com/answers?id=9060N000000gUNr
Keep up the conversation through single thread in order to get quick assistance.
Thank you.