Hello Kasper,
We regret for the inconvenience caused. We would like to know whether you have installed AVG free 2015 or 2016 version and also we need your product information. Please check with your support tab and let us know once. If you have installed AVG 2016 version please try to add your game.EXE file in Exception. The following article which explain you that how to add yours.EXE files with your exception. Once you have added your application file, please try to load your game, if the issue still persists We would like to send the screenshot of your error messages so that we can assist further. Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.Thank you.
Helloes.
So i've used AVG free since… forever. Always worked fine. Today i was playing a game on Steam that i've had for a few months. After shutting down the game, my AVG Free suddenly reports that the game is potentially a virus.
I was a bit taken aback by this and wanted to click the "more info". And so i did a few times, to no help. I was just staring at a greyed out desktop and all the focus forced unto the AVG window with only 1 clickable button. One that would promptly start deleting one of my games from my system.
What in the DAMN hell just went wrong?
Hello Kasper,
We would like to appreciate your efforts and patience so far Pleased to see that you appear to be now sorted. We request you to submit the sample of the game file that is being blocked as described in https://secure.avg.com/submit-sample . Thank you.
Thank you, i have the AVG Free 2016 version.
As im unsure what specific parts of my product information you were after im just giving you a screenshot of the entire thing.
I made an exception thingy for the game to stop it happening in the future, but that only solves the problem for me. I'd hate for anyone else to suffer the same 