AVG (free antivirus)

Hello Jennifer,
We regret for any inconvenience caused. Could you please share the screenshot ( http://avgclick.me/getscreenshot ) of yours and your mother's AVG My account pages when logged in to assist you further?

I have the free version of AVG anti-virus protection on my Mac. However, when going into my account to compare something to my mother's account for her laptop, I have noticed that there is no evidence of me having AVG on my Mac in my account page. I was wondering how to check whether or not I am actually protected? Thanks in advance for any help given!

Hello Jennifer,

Thank you for providing the screenshot.
Actually for Mac, AVG has only the free version of AVG Antivirus and AVG Cleaner.
If you have purchased the subscription for AVG it will show you on the Order history and MY subscriptions page of my account login.
Since you are using a free version it is saying that you don't have any records.
Did you purchase any subscription for AVG using your hotmail account?

This is a screen shot of mine